PRIVACY POLICY

IMPORTANT: BY USING THIS WEBSITE YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA SUBMITTED BY YOU MAY BE PROCESSED BY US FOR THE PURPOSES SET OUT IN THE FOLLOWING DATA PRIVACY POLICY.

Morrant Group Ltd are committed to protecting your privacy and securing your personal information. The following discloses our information gathering and dissemination practices. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and General Data Protection Regulations 2018).

Information collected by us

Our order form and newsletter form require you to give us your contact information (such as name, email address, address, phone number and in the case of the order form, your credit/debit card information for payment). This allows us to process and fulfill your order and/ or request.

We will only collect and retain personally identifiable information to the extent that it is strictly necessary for our purposes. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing info@morrant.com If you find any inaccuracies we will correct or delete it promptly. The personal information that we hold will be held securely in accordance with our internal security policy and the law.

Our use of your information

The primary reason for us using your data is to provide you with a product or service you have ordered and to keep you up to date with the progress of that order.

We may use the information we collect from you to notify you from time to time about important new features and changes to our services, offers or products we think you may find of interest. This marketing correspondence will usually be sent by post or by email. If you have asked not to be, we will not contact you to notify you of these services for any other reason unless it is connected with an order or service you have requested.

The legal basis on which we process your personal data in this manner is in pursuit of a “legitimate interest”, which in this context means a valid interest we have or a third party has in processing your personal data which is not overridden by your interests in data privacy and security. You can opt out of any marketing correspondence at any time through your online account if you have created one, through the unsubscribe links in any emails we send or by emailing info@morrant.com

Cookies

We use the IP addresses of computers that access our website to administer our website, and to gather broad demographic information in connection with our advertisers and other service partners.

Cookies are alphanumeric identifiers that are transferred to your computer's (or alternative web browsing device’s) hard drive through your Web browser to enable our systems to recognise your browser and to provide rich shopping features such as recommend products and loyalty discounts, as well as the storage of items in your Shopping Basket between visits. The Help menu in most common browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, because cookies allow you to take advantage of some of Morrant’s essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping basket, proceed to Checkout, or use any morrant.com features that require you to sign in. If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.

Analytic Tools

Google Analytics is a system used by many websites to record information about visits to their website. Google set six different cookies with expiry dates ranging from 30 minutes to 2 years. These cookies are used mainly to differentiate between first time visitors to a website and repeat visitors. They also allow us to ensure our website performs as well as possible for our users. The cookies are able to collect an anonymous customer number when a user is logged into the website, allowing our backend systems to ensure accuracy of Google Analytics data and help us ensure your website experience remains relevant across devices. They do not contain any personally identifiable information. You can find out more about how Google use cookies at http://www.google.co.uk/policies/privacy/ (English only). These cookies may be used to help us target advertising on platform providers such as Google and Facebook.

Morrant may from time to time share your details with third party analytical resources for the purposes of better understanding customer behaviour and performance, website performance, improved ad relevance and any other analytical process to give us a better understanding of how to develop the offering to our customers. These third parties will be employed solely for the purpose of the aforementioned analytical purposes, and as such Morrant will ensure that the third party is contractually obliged to use the data only for the analytical purposes set out in the agreement between Morrant and the third party, and we will also ensure that the third party is contractually required to maintain a level of security around the shared data, at least as safe as Morrant itself employs. Failure on the part of the third party to meet its contractual obligations will result in us recovering the data, and taking all reasonable actions to ensure the third party no longer has access to the shared data. Any third party cookies used on morrant.com will adhere to the same standards as first party cookies and not collect any personally identifiable information.

Social Media Plug-ins

Social Media Plug-ins for Facebook and Twitter obtain data for tracking purposes. This included the ability to track an audience across device for advertising purposes in line with the Terms of each social media platform.

Who will we tell about you?

We will never willfully give, sell or rent for consideration any personally identifiable information about you or your business to any third party without first receiving your permission or unless we are under a legal obligation to do so.

However, some of your data will be shared with our third party partners to enable us to deliver our products and services to you. An example of this would be your name, address, email and telephone number being passed to carriers such as Royal Mail, or DPD so that they can deliver your order to you and keep you informed about the parcels progress in transit. Another example would be sharing only limited / necessary data with our mailing partner or our email partner so that we can share our latest products and offers with you. We will only ever contact you regarding things we believe that you have a legitimate interest in, based on your previous purchases or contact with us. You can opt out of any marketing correspondence at any time through your online account if you have created one, through the unsubscribe links in any emails we send or by emailing info@morrant.com

Your Consent

By submitting information to Morrant you consent to the collection and use of this information by Morrant and our service partners (if any) as outlined in this privacy policy. If you have any questions/comments about privacy, you should email us at info@morrant.com

How we protect your Personal Information
As required by the United Kingdom Data Protection Act 1998, we have measures in place to safeguard any information gained about you.

Access to your Data and Corrections

Upon receipt of your written request to info@morrant.com, we will disclose to you your personal data held by us, and will correct, amend or delete any details you require us to, as well as notifying any third party recipients of the necessary changes. We regularly delete or securely archive data which is no longer required.

Outside Links

This service may contain links to other websites. We are not responsible for the privacy practices of other websites. We may make chat rooms, forums, message boards, and/or new groups available to our members. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Transfer of your Data

We may transfer data collected on this website or the websites of our associated companies out of the European Union or the European Economic Area. If you are visiting this website from outside the EU or the EEA the various communications will necessarily result in the transfer of information across international boundaries. By visiting the website and communicating electronically with us you consent to these transfers.

The General Data Protection Regulation (GDPR) gives you the following rights in respect of personal data we hold about you:

The right to be informed: You have a right to know about our personal data protection and data processing activities, details of which are contained in this notice. If you have any further information, please email info@morrant.com or call 020 8530 5307

The right of access: You can make what is known as a Subject Access Request (“SAR”) to request information about the personal data we hold about you (free of charge, save for reasonable expenses for repeat requests). If you wish to make a SAR please email info@morrant.com or call 02085305307

The right to correction: Please inform us if information we hold about you is incomplete or inaccurate in any way and we will update our records as quickly as possible. We will take reasonable steps to communicate the change to any third parties to whom we may have passed the same information.

The right to erasure (the ‘right to be forgotten’): Please notify us if you no longer wish us to hold personal data about you (although in practice it is not possible to provide our services without holding your personal data and we may need to keep your data in some circumstances). Unless we have reasonable grounds to refuse the erasure, on receipt of such a request we will securely delete the personal data in question within 30 days. The data may continue to exist in certain backup, but we will take steps to ensure that it will not be accessible. If applicable, we will communicate the erasure to any third parties to whom we may have passed the same information.

The right to restrict processing : You can request that we no longer process your personal data in certain ways, whilst not requiring us to delete the same data. However again, some of our Services will not be available if processing is restricted.

The right to data portability: You have right to receive copies of personal data we hold about you in a commonly used and easily storable format (please let us know a format which suits you). You may also request that we transfer your personal data directly to third party (where technically possible).

The right to object: Unless we have overriding legitimate grounds for such processing, you may object to us using your personal data for direct marketing purposes (including profiling) or for research or statistical purposes. Please notify your objection to us and we will gladly cease such processing.

Rights with respect to automated decision-making and profiling: You have a right not to be subject to automated decision-making (including profiling) when those decisions have a legal (or similarly significant effect) on you. You are not entitled to this right when the automated processing is necessary for us to perform our obligations under a contract with you, it is permitted by law, or if you have given your explicit consent.

Right to withdraw consent: If we are relying on your consent as the basis on which we are processing your personal data, you have the right to withdraw your consent at any time. Even if you have not expressly given your consent to our processing, you also have the right to object (see above).

All SARs and other requests or notifications in respect of your above rights must be sent to us in writing to Morrant Group Ltd, Unit 5 Station Estate, Eastwood Close, South Woodford, London E18 1BY, or email: info@morrant.com, or Phone: 02085305307

We will endeavor to comply with such requests as soon as possible but in any event within 30 days of receipt (unless a longer period of time to respond is reasonable by virtue of the complexity or number of your requests).

For full details regarding GDPR please visit the Information Commissioner’s Office website: http://www.ico.org.uk/

Current Policy

This privacy policy reflects our current policy and practices. We reserve the right to modify our privacy policy and practices at any time, We will post any such changes on this page.

Law

We comply with the United Kingdom Data Protection Act 1998 and General Data Protection Regulations 2018. This data privacy policy forms part of the terms of use of this web-site and is governed by and construed in accordance with the laws of England and Wales. You agree to submit any dispute arising out of your use of this web-site to the exclusive jurisdiction of the English Courts.

Our Contact information:

If you have any queries or concerns regarding our Privacy Policy or services, please do not hesitate to contact us: Morrant Group Ltd, Unit 5 Station Estate, Eastwood Close, South Woodford, London E18 1BY, Tel: 020 8530 5307, Fax: 020 8530 5350, email: info@morrant.com, Web: www.morrant.com, Company Reg No: 1093776 If we are unable to resolve any issues you may have or you would like to make a further complaint, you can contact the Information Commissioner’s Office by visiting http://www.ico.org.uk/ for further assistance.